Terms & Conditions
- The Catering Department office hours are Monday-Friday 9:00am-5:00pm. Closed all major holidays.
- Credit card (per order) is the preferred payment method. Alternate payment methods will be approved on a per-customer basis.
- Orders can be placed online through the online ordering platform or placed via email/phone. Orders are not confirmed until customer receives an order confirmation email.
- Friedmans has the right to cancel any order at any given time due to, but not limited to: weather, delivery accessibility, general product availability, etc. Friedmans Catering will notify the customer as far in advance as possible should a cancelation be necessary.
- All food images displayed on our ordering platform are standard presentation. However, due to seasonal availability, purveyors supply, and other underlying factors, product may present differently/substitute one-off ingredients where necessary.
- If a delivery address is outside our standard delivery zone (determined by Friedmans Operations) additional fare/fees may apply for delivery services.
- Orders will not qualify for delivery if the order subtotal is less than $75.
SAME DAY ORDER CANCELATIONS (requested by customer) will not be accepted/approved. All orders need to be canceled 1 day/1 business day prior to expected delivery for a full credit card refund, prior 5:00pm. Friedmans will accept alternate address delivery, provided the original accepting party is not available, no fault will be taken for a delivery arriving later than the expected time due to delivery re-routing.