Terms & Conditions
Online Ordering Process
In order to
place an order with Island Taste (we/our) the Customer (you):
1.
Must have an active account.
2.
Must only Order for yourself or
your employer or any other organisation for which you have been given authority
so to do.
3.
Must provide (for Orders to be
Delivered) an address, delivery time and delivery date.. Delivery dates and
times must be compatible with the delivery open times.
4.
Must place an order equal to or
higher than the minimum order value.
5.
You may add Order Notes and
Delivery Notes following the selection of food, and we will endeavor to comply
with reasonable requests. You must select a delivery address (for Orders not to
be collected), and may add optional delivery information. You must input or
select a billing address.
6.
You may choose to make payment
On Account provided that we have accorded that facility to you, or by credit or
debit card.
7.
In order to place an order, you
must agree to these Terms & Conditions, which are available at any point
during the order process.
8.
No abusive or offensive
language will be tolerated, and Island Taste may suspend or terminate the
account of you in question.
Receipt of Order
All customers
will receive email confirmation of their order automatically following the
order being placed. The email confirmation will include full breakdown of items
and costs involved in the order, the total cost, the delivery date, the
requested delivery deadline and location, for Orders to be Delivered.
Amendments to Order
Any changes to
an order must be notified to us as soon as possible. All efforts will be made
to accommodate changes but we reserve the right to refuse changes requested
within 24 hours of the Order time.
Refunds
If the products
or service you receive is incorrect or does not meet the standards of Island
Taste, you may be entitled to a full replacement of order, a refund or partial
refund. you must contact Island Taste within 3 working hours of delivery of
goods with details of any perceived deficiencies.
NonReturnable
For reasons of
hygiene and public health, exchanges are not available for food items.
Lead time and Deliveries
We require a
working lead time of 24 hours for Online Orders. Additional delivery costs may
apply if you are outwith a specified delivery zone.
Product Descriptions
Island Taste attempts
to be as accurate as possible however we do not warrant that product
descriptions or other content is accurate, completely reliable, or error free.
From time to
time there may be information on Island Taste that contains typographical
errors, inaccuracies or omissions that may relate to product descriptions,
pricing and availability.
We reserve the
right to correct any errors, inaccuracies or omissions and to change or update
information at any time without prior notice (Including after you have
submitted your order). We apologies for any inconvenience this may cause
you.
Pricing and Sales Tax
Prices and
availability of items are subject to change without notice the prices
advertised on this site are for orders placed and exclude sales taxes and
delivery. Sales Tax will be charged in accordance with the prevailing tax laws.
Cancellation Fee
Charges for
cancelled Orders will apply as follows
1. Must be given
within at least 4-5 hours prior to catering time.
2. Depending
on reason for cancellation half of the deposit may be returned.
Copyrights
All content
includes on the Online Ordering site such as text, graphics logos button icons
images audio clips digital downloads and software is protected by copyright
laws.
License and Site Access
Island Taste
grants you a limited license to access this site. This license does not include
any resale or commercial use of this site or its contents, nor any collection
or use of any product listings descriptions or prices, nor any derivative use
of this site or its contents, nor any downloading or copying of account
information for the benefit of another merchant nor any use of data mining,
robots or similar data gathering and extraction tools.
This site may
not be reproduced, duplicated, copied, sold, resold or otherwise exploited for
any commercial gain.
[Name of Business] Address
The address of
[Name of Business] is provided on all pages of the online ordering site.
Emailing [Name of Business]
The contact
email address for Island Taste Catering is Catering@islandtaste.ky
Languages
This website is
available only in English.
Privacy Notice
See our Privacy
Policy click here
Complaints
Complaints
should be sent to Catering@islandtaste.ky