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In order to place an order with Western Market (we/our) the Customer (you): 

 

1. Must have an active account. 

2. Must only Order for yourself or your employer or any other organisation for which you have been given authority so to do. 

3. Must provide (for Orders to be Delivered), a postcode, delivery time and delivery date. The postcode must be within our agreed delivery zones, otherwise we reserve the right to refuse sale. Delivery dates and times must be compatible with the delivery open times.  

4. You may add Order Notes and Delivery Notes following the selection of food, and we will endeavour to comply with reasonable requests. You must select a delivery address (for Orders not to be collected), and may add optional delivery information. You must input or select a billing address. 

5. You may choose to make payment On Account provided that we have accorded that facility to you, or by credit or debit card. 

6. In order to place an order, you must agree to these Terms & Conditions, which are available at any point during the order process. 

7. No abusive or offensive language will not be tolerated, and Western Market may suspend or terminate the account of you in question. 

 

You will receive email confirmation of their order automatically following the order being placed. The email confirmation will include full breakdown of items and costs involved in the order, the total cost, the delivery date, the requested delivery deadline and location, for Orders to be Delivered.  

 

You must notify us of changes to your order as soon as possible. All efforts will be made to accommodate changes but we reserve the right to refuse changes requested within 24 hours of the Order time.  

 

If the products or service you receive are incorrect or do not meet your standards, you may be entitled to a full replacement of order, a refund or partial refund. You must contact Western Market within 3 working hours of delivery of goods with details of any perceived deficiencies. 

 

Non­-Returnable  

For reasons of hygiene and public health, exchanges are not available for food items. 

 

Lead time and Deliveries 

We require a working lead time of 48 hours for Online Orders. Additional delivery costs may apply if the delivery address is outside of a specified delivery zone (10 mile radius from Western Market).  

 

Western Market attempts to be as accurate as possible, however we do not warrant that product descriptions or other content is accurate, completely reliable, or error free. 

 

From time to time there may be information on Western Market that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability. 

 

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (Including after you have submitted your order). We apologize for any inconvenience this may cause you. 

Our facility regularly processes items with known allergens.  We cannot guarantee that any of our menu items have not been in contact with known allergens. 

Western Market reserves the right to substitute item ingredients if the original ingredients are not available or exceed reasonable cost.  Western Market will notify you of substitutions if lead time allows.

  

Prices and availability of items are subject to change without notice and the prices advertised on this site are for orders placed and exclude sales taxes and delivery. Sales Tax will be charged in accordance with the prevailing tax laws. 

 

Charges for cancelled Orders will apply as follows:  If you notify us of cancellation more than 24 hours before delivery or pick up, Western Market reserves the right to charge your credit card 50% of the total amount of the order.  If you notify us of cancellation less than 24 hours before delivery or pick up, Western Market reserves the right to charge your credit card for the total amount of the order.  Cancellations must be made by phone during Western Market’s business hours.

 

All content includes on the Online Ordering site such as text, graphics logos button icons images audio clips digital downloads and software is protected by copyright laws.  

 

Western Market grants you a limited license to access this site. This license does not include any resale or commercial use of this site or its contents, nor any collection or use of any product listings descriptions or prices, nor any derivative use of this site or its contents, nor any downloading or copying of account information for the benefit of another merchant nor any use of data mining, robots or similar data gathering and extraction tools. 

 

This site may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial gain. 

 

The address of Western Market is provided on all pages of the online ordering site:

447 W 9 Mile Rd

Ferndale, MI  48220 

 

The contact email address for Western Market is catering@westernmkt.com.

 

Languages 

This website is available only in English. 

 

See our Privacy Policy (hyperlink). ­