Terms & Conditions
In
these Terms and Conditions “Spoilt for Choice” is
the trading name of Fendale
Ltd and “the Client” means the person or company booking the event.
Quotations
Written
quotations are valid for 3 months from the date of quotation and may be subject
to change following a site visit or further information gathering. All prices
are subject to VAT at the prevailing rate. All quotations contain fixed costs
which will not be reduced if the final number of guests is less than originally
quoted for.
Confirmation
Verbal/email
confirmation of any event will be taken as acceptance of Spoilt
for Choice Terms and
Conditions.
Menu Prices and Numbers
Menu
prices quoted by Spoilt
for Choice are prepared
on the basis of specific numbers of guests; and are subject to the minimum
number of guests stated in the quote. All prices are based on costs prevailing
at the time of the quotation and are conditional upon market availability.
Prices are subject to variation in the event of changes to numbers of guests.
Confirmation
of final numbers must be given no later than 5 working days prior to the event,
after which time any decrease in numbers cannot be accepted and the full charge
will be made. Spoilt
for Choice will notify
the Client promptly if any price changes or variations to the quotation.
Final Numbers
Invoices
are based on the final numbers confirmed not later than 5 working days before
the function, or on the numbers actually catered for, should this be higher.
Should the numbers decrease within 5 working days the higher, original figure
will be charged for. Should the numbers rise during this time, we reserve the
right to charge a re- booking charge. This fee will be calculated on a 15%
charge on all costs relating to the increase, i.e. staff, food, drinks and
equipment. This is to take into account additional ordering and kitchen time
and any penalties levied by our subcontractors.
Deposit
If
requested by Spoilt
for Choice, a deposit
of 70% of the quoted price is due no later than 30 days before the date of the
event, or as soon as the booking is made, whichever is closest to the event
date. All deposits are non-refundable. Payment may be made by sterling cheque
or direct transfer to Spilt
for Choice’s bank account.
Cancellation
Cancellation
charges are payable, for cancellation of any event or part event which has been
confirmed by the client and or where food, material and labour cost have
already been incurred.
The
following charges will apply:
Within 14 days of event 50%
of the quoted price
Within 7 days of event 100%
of the quoted price
Any liability to sub-contractors or other direct costs or expenses incurred on
behalf of the Client will also be charged to the Client.
Final Invoice
The
final invoice will be sent after the event, and is payable within 7 days of the
date of issue. Payment may be made by sterling cheque or direct bank account
transfer to Spoilt
for Choice’s bank account,
highlighted on the invoice. Spoilt for Choice reserves the
right to charge interest at 8% above base rate per annum or the monthly
equivalent on all outstanding balances.
Loss or Damage
Except
in the case of the negligent or wilful conduct of Spoilt
for Choice, its
employees or agents, Spoilt
for Choice accepts no
liability for any loss caused by Spoilt for Choice’s failure to
perform its obligations. The Client is responsible for any loss or damage to
hired equipment, from the time of delivery until collection by Spoilt
for Choice, or
its sub-contractor, or returned by the Client. Any losses or breakages will be
charged to the Client at full replacement cost. The Client should, in his own
interest, ensure that all such equipment is insured.
Complaints
Any
complaint shall be made promptly and in any event must be received at Spoilt
for Choice’s address in
writing not more than 7 days from the date of the event concerned.
Beverages
All Champagne, wines and beers are sold on a sale or return basis by the case. Soft
drinks are sold on consumption.
Tastings
All
food and labour costs incurred in arranging food and wine tastings on behalf of
the Client will be fully charged to the Client. Where Spoilt
for Choice is engaged
to cater for more than 100 guests, these costs will be credited in the final
invoice. We charge £100 for a tasting session. This payment will be deducted
from the final invoice should you choose Spoilt for Choice for your
event.
Delivery
Any
time or date stated by the Company for the delivery or removal of goods
required in the provision of services is an estimate only and shall not be an
essential term of the contract. Delivery and collection will be attempted to
all reasonable areas at the venue or facility. However should the access be
restricted or additional time, personnel or facilities required, any additional
costs will be passed on to the client.
Wines
Are
subject to market availability, and vintages and prices may be altered.
Cloakroom Facilities
Cloakroom
facilities can be provided at the clients request however Spoilt
for Choice does not
accept responsibility for guests’ possessions. These are left at the owner’s
own risk.
Force Majeure
No
liability is accepted by Spoilt
for Choice for failure
of performance due to strike, lockout, hostilities or any other circumstances
outside the control of Spoilt
for Choice.