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Terms & Conditions

• Delivery fees are based on distance from the store.
• Orders must be placed a minimum of 24 hours before your event.
• Dietary restrictions can be accommodated no later than 24 hours before your event. 
• We are an allergen-friendly facility. We use the term friendly, not free, because our facility contains every major allergen and cannot 100% prevent cross-contact. *We are not a nut-free facility.*
• Dairy-free in our facility are items which do not contain milk and milk-derivatives.
• 24-hour minimum cancellation for cold items, or a 100% cancellation charge will be applied.
  
• 48-hour minimum cancellation for hot items, or a 100% cancellation charge will be applied.
• A credit card is required to confirm catering and will be charged the business day before your event, unless prior arrangements have been made.
• Delivery minimums are $75.
• Delivery is available from Monday to Friday (excluding holidays), from 7:00am to 2:30pm.
• Please allow a 30-minute window for delivery.
• Delivery person will attempt delivery for ten minutes after arrival.
• If contact is not made after ten minutes, the delivery person will return the order to the store. 
• Orders returned to the store can be picked up.
• Delivery may be attempted later, it may take up to two hours for the delivery person to return.