Internal Conference Catering selections are designed as drop-off, room temperature items, delivered to the designated meeting room or space. The standard service ware is all disposables. If service on china is required, please communicate this at time of booking. Please keep in mind, there will be an additional fee associated with use of china, silver and glassware and this can only be accommodated for small internals up to 10 guests. The catering attendant will return to the space to clear the service at the requested end time of the event. No service is offered during the event unless arranged with your Internal Catering Coordinator. Menu is up to a maximum of 75 guests. If service is required during the event, please reach out to Shani White at swhite@mos.org to arrange time, number of staff, and pricing.
INTERNAL CONFERENCE CATERING POLICIES
→Internal Conference Catering is available Monday through Friday, 8:00am–4:00pm.
→Internal Conference Catering requests must be submitted a minimum of 2 business days prior to the event date.
→Any service requested outside of this timeframe will be based on product and staffing availability. We will make every effort to accommodate your needs and requests. For any other last minute orders, a verbal or written confirmation with the Catering Department is necessary.
→Any Need Sheet requesting food and beverage sent in within 2 business days prior to the event date will be subject to a Late Service Fee of $50 based on last minute purchases and staffing.
→All contracts must be signed by an authorized individual within one week of receipt to guarantee pricing herein.
→The guaranteed number of guests is required for all functions no later than 48 hours prior to the event.
→Should the client not provide Catering with a guaranteed guest count 48 hours prior to the event, the guest count on the original catering contract will serve as the final guaranteed number of guests.
→An account number is required upon signed contract in order to confirm the event.
→The Catering Department requires a minimum of 60 minute set up time and break down time for all events, however more time may be required depending on the needs of your event. Please check with your catering sales manager for the exact amount of time that will be needed.
30 minutes Set Up & Break Down for Conference Rooms
60 minutes Set Up & Break Down for d’Arbor or Skyline
90 minutes Set Up & Break Down for Blue Wing
→Please Note: that the times on the Need Sheet need to be the times the rooms are booked for – we are unable to set up/break down if there are overlapping or back-to-back meetings.
→At the end of the service stated on our contract, the Catering Department will come to collect any vehicles and food service items.
→If Items are not picked up at the end of the event, an Equipment Replacement Fee may be charged based on the missing equipment.
CANCELLATION
→Should the Patron cancel the function, the patron shall be responsible for and pay the Caterer according to the following terms:
If cancellation occurs within 24 hours of the Event Date; 100% of the total estimated
If cancellation occurs within 48 hours to 30 days prior to the event date; 50% of the estimated invoice
If cancellation occurs within 31 days and beyond prior to the event date, the Caterer will refund all monies collected from the Patron less all expenses incurred by the Caterer.
FREQUENTLY ASKED QUESTIONS
How do I reach Internal Conference Catering:
During regular office hours (9AM–5PM) you can call x3198. If your event is before 9:00AM and you cannot reach them, you can try x3180 (Café) or x3185 (kitchen) or x3183 (Operations Director).
What if I only need linen but no food service?
Internal Conference Catering can supply all linen. Need Sheet must be filled out with the account number. Please check off the “linen only” box on the need sheet. Please indicate table sizes or submit a floor plan. You will be responsible for picking up and returning linens before your event in the Catering Office in the basement by the kitchen.
What if I need to make any changes?
A revised Need Sheet must be sent out to internalevents@mos.org highlighting any changes. Any detailed catering changes should be emailed directly to Shani White at swhite@mos.org. Please review all changes in the Logistics Meeting.
LINENS
→Any linens that are required for Internal Conference Catering, as well as meetings and non-food and beverage display tables, will be charged at a price of $10.00 per linen.
→Linen napkins will be charged at a price of $0.50 each.
→We understand you may have additional needs, such as registration tables, meeting tables, additional seating, etc. where there will be no food and beverage provided. Therefore, we will provide linen for you at the costs outlined above. Please note that you are responsible for picking up and returning your linen to the Catering Office in the basement by the kitchen. Missing linens may be subject to Replacement Fees.
→Specialty linens are available at an additional charge. Please inquire with your Internal Conference Catering Coordinator for details and pricing.
→Linen prices are subject to change.
EQUIPMENT
→All orders will be provided on disposables unless an alternative presentation is requested.
→Specialty equipment, if required, will be charged accordingly.
LABOR GUIDELINES
→Staffing is charged based on the style of service, guest count, and length of the event. Your Catering Coordinator will provide the cost of staffing once the details for the event have been Provided.
Please call x3198 for details.