Welcome!
Thank you for considering MTM Aramark Catering Dept. for your upcoming event. We are a full-service catering company, and we are dedicated to meeting the varied needs of our customers by creating memorable, signature events. Whether it’s a meeting break, Breakfast or luncheon. MTM Aramark Catering Dept. caters to you!
Our services include: [Pick-up or delivery on-premise,
The following will help you to familiarize yourself with the catering ordering process and polices of MTM Aramark Catering Dept. We look forward to delivering you an experience that will enrich and nourish your life/event.
Planning Your Event & Menu
We offer several different menus to serve your various event needs. Our menus can be viewed at Spoon Fed website, or you can request copies to be sent via email.
Please consider the following when planning your event and placing your order:
Theme or purpose for event
Disposable table service
Special diet considerations
Seasonal food availability
VIP guests
If there is something special for which you are looking and you can’t seem to find it on our menus, please give us a call. We’d love to help you create a custom menu featuring exactly what you want for your event. We have experts on hand to help create the perfect cuisine just for you.
Order Minimums
To better serve all of our customers and operate in an efficient manner, we have found set order minimums on all of our catering packages. All orders have a 12 guest minimum. you with a quote to fit your special needs. Orders that come in below the minimum order requirements may incur an additional fee.
Dietary Restrictions
Please let us know as early as possible if any of your guests require any DIETARY RESTRICTIONS or alternate meals due to food allergies. Our talented culinary team will be more than happy to prepare items suitable for any situation.
Note: For severe allergies with potentially anaphylactic reactions, we cannot guarantee full omission of the offending ingredient. This is due to the physical constraints of our own kitchen and that of our specialist suppliers where the ingredients may be present within the production environment.
How to Place an Event Order
Once you are ready to place an order, contact one of our event professionals at 256-285-6717, or via email tyrrell-ken@aramark.com In general, we ask that you provide us with at least 48 hour advance notice prior to the start of your event.This allows us to secure everything needed to produce your event and menu. For all events, please let us know your intent to utilize any of our services as soon as possible so that we can add them to our calendars and assist with the overall event planning. We know that our customers sometimes don’t find out about an event until the last minute. We will do our best to accommodate all requests, though please note that we might need to make some substitutions or changes if certain items are not immediately available.
Our offices are open Monday through Friday from 6:00am to 4:00pm. We are also available to meet with you at your event location, in your office or wherever you find most convenient.
If you feel comfortable placing your own order online, please feel free to do so by visiting the Spoon Fed Website and using our online system. This option is especially useful for placing orders after hours or when your event may not require customization.
When to Place Orders & Sign Confirmations
In order to provide the highest quality of service, we kindly request that orders be placed within 2 business days prior to the event date.
We will try our best to accommodate your needs but please note that we cannot guarantee menu selection or any special requests. Charges for late orders may also apply.
Changes to your Event Order
All final changes must be approved by our office at least 2 business days in advance of day of event. If you do not contact us with a final guest count within the 2 business days advance notice, we will prepare for the estimated attendance originally and charge accordingly. If you change an event after this deadline, some of the expenses already incurred cannot be absorbed and will have to be billed.
Cancellations
All cancellations must take place at 2 business days in advance of day of event before your function. If you cancel an event after this deadline, some of the expenses already incurred cannot be absorbed and will have to be billed. We will notify you of these charges prior to billing.
Delivery & Pick-Up Policies
Orders may be picked up at either Assembly or Administration Cafes.
For all delivery locations, we will need to know:
Contact name & phone number
Event start and end time
Where to enter the building, i.e. through the front door, loading dock, etc.
Are there stairs? Elevators?
Is a keycard or additional security clearance needed?
Service Fee
Certain style events may have a service fee added to them. The service fee is 20% of the total bill.
Staff Information
We will provide the appropriate amount of uniformed bartenders, chefs and/or service attendants for you based on the style, service level, location and timing of your event. If you would like additional bartenders, chefs and/or service attendants to serve at your event (i.e. butlering hors d’oeuvres, carving food items, passing drinks, etc.), we are more than happy to provide them at appropriate additional fees.
Staffing rates are as follows:
Bartender
$20.00 per hour
2-hour minimum
Chef
$50.00 per hour
2-hour minimum
Service Attendant
$20.00 per hour
2-hour minimum
Our Service Levels
Events come in all shapes and sizes, each with different goals and purposes. In order to provide the most appropriate services for your event, we offer a range of service levels, styles and options. The prices shown in our menus include (linen, disposable service, delivery on campus.)
Paying for Your Event * NEED ASSISTANCE WITH PAYMENT PROCESS!
When placing your order, please supply us with the appropriate purchase as well as any required authorizations, to use for billing. Payment may also be made via credit card (Visa, Discover, Mastercard, American Experess), check and cash. If payment is not being made through an account, we require a deposit of 50% when you confirm your event, with any remaining amount due on the day of your event.
Food Removal Policy
Due to health regulations, it is the policy of MTM Aramark Catering that unused food portions from your event cannot be removed from the event site. Items purchased for pick up should be properly stored prior to the event and removed and disposed of by the host of the event.
How Else May We Assist You?
While we have included a lot of information about our business practices above, there are several other enhancements available to personalize your event. Please do not hesitate to ask us about other linens, florals, décor, equipment or services that might be of interest to you and your guests!