Terms & Conditions
Ordering
Please
place your order at least 48 hours prior to your event on our website. We will
make every effort to accommodate last minute requests, but this lead time is
necessary to ensure that the freshest ingredients and adequate staff are
available.
Custom
Menu
We
take pride in offering an extensive selection of menu items to suit every
taste. We understand that each event is unique and may require customized
options to meet specific needs. Let us work with you to create the perfect menu
for your occasion
Cancellations
We
realize that emergency cancellations do occur. If an order is cancelled at
least 48 hours in advance, we can usually avoid any charges except for
specially ordered food products or prepared foods that cannot otherwise be
utilized.
Tableware
Our
catering orders impress with premium disposable ware or elegant in-house china.
Choose between convenient disposable chafers or sophisticated regular chafers
to fit your event's ambiance.
Rentals
To
further enhance your experience, we offer rentals for china, chafers, tables,
linens, flowers, decorations, and a variety of custom services for an
additional fee, providing you with a seamless and memorable occasion.
Returned
Items
Please
remember that any catering equipment not returned will be charged at full cost,
ensuring that the quality and integrity of our services remain intact.
Cleanup
Services
Cleanup
services are not included in the pricing for orders delivered with disposable
ware. If requested when placing the order, cleanup services can be provided for
an additional charge. However, cleanup is included with orders that specify
china service.
Delivery
Locations
You
can have your catering items delivered to your location or pick them up from
our main dining facility in Hall 50. We primarily deliver to the BMW Main
Campus (including the BMW Training Centers and Zentrum), the BMW Woodruff
Battery Plant, and ITRC. Please note that a $25 delivery fee applies for
locations more than 10 miles from our main campus.
Payment
Please
provide BMW Purchase Order Number for your event. We also accept all major credit cards for
payment. Thank you for choosing Canteen
Catering. It is our pleasure to serve you.