Terms & Conditions
Restaurant Associates Policies
Customer orders are accepted from 7 am to 4
pm Monday through Friday.
Orders need to be placed at a minimum of 72 hours
prior to the event date. Orders placed within 24 hours
of the event date will be subject to a 20% surcharge
and may be subject to chef’s choice of specific menu.
Should customer cancel the order less than 24 hours
from the function, restaurant associates will bill the
client 100% of the order.
Reasonable menu substitutions will be made if
necessary for orders placed within 24 hours of the
event. customer will be notified as soon as a
substation is required.
Orders placed after 4 pm for next day service must
be called in before input in catertrax and confirmed by
email between Restaurant Associates and CoStar.
Any event requesting full china/glassware will
incur a minimum attendant fee of $200,
depending on the length of event and number of
people.
Any orders that are delivered to or remain in
meeting space past 4pm will incur a late pick-up
fee of $50
CoStar will provide a final guaranteed count at least
three (3) business days prior to each function. the
customer will be charged for number guaranteed or
served, if greater, than the guarantee.
For events with beer, wine or alcohol:
Product must remain on premises
Participants must be served by a bartender
All unopened/unused product will remain with the
vendor and will not be refunded
Allergen
Please be aware that we handle pork, egg, dairy, wheat, shellfish, fish, soy, peanut, and tree nut products and
other potential allergens in the food production and service areas. Please contact your or event manager to
discuss made-without-gluten menu options. Pre-packaged gluten-free items are available from outside sources
by special order and served wrapped in original packaging.
Information– Charges in Addition to Food & Beverage
Service & Labor Charges
All receptions or special events will require customized
service –bartenders, butlers, and station attendants.
labor costs will be included with all catering
documentation for client approval.
Staffing cost are provided below and are based on event
size & type.
Bartenders - $45 per hour
Bar service must be attended by tips certified
personnel at all times, one bartender per 50 guests
Butlers
One butler per 50 guests for disposable events
One butler per 30 guests for china events.
There is a four-hour minimum for all staffing. all catering
services are based on two hours for set up, the time to
service the event and one hour for break down, unless
otherwise noted.
Staff must be secured 2 business days prior to the
event. Day before or last-minute requests needing staff
may incur a late fee of $100 per event.
Equipment
Any equipment that needs to be rented will be handled by
restaurant associates. the cost of equipment is determined by
final selection and charges will be outlined in catering proposal
Tax
Menu pricing does not include 13.5% food and beverage tax.