Terms & Conditions
Making a Booking
We require 24
hours’ notice on all beverage orders & 48 hours’ notice on all food orders.
Our hours of
operation are Monday-Friday, 8.00-16.00. Any bookings outside of these hours,
or for larger events, will incur an additional labour charge.
We will always
endeavour to accommodate all bookings, however for us to provide you the best
service possible, we kindly ask you to note our cancellation deadline of 48
hours.
Dietary &
Allergen Requirements
If you or any of
your party has any dietary or allergen requirements, please speak to a member
of our team who will be able to advise you.
To comply with food safety regulations, all food must be consumed within 2 hours of delivery.
Bespoke & Fine
Dining
If any of the menus
in our brochure do not meet your requirements, or you require a bespoke menu
for your event, please contact Tom Long, General Manager, at t.long@gold.ac.uk or Brad Knight, Account Manager, at bknight@baxterstorey.com,
who will be delighted to help create an innovative tailored menu for your
needs.