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Terms & Conditions

DIETARY REQUIREMENTS

Please let us know of any special dietary requirements including intolerances and allergies.

PLEASE NOTE

Our Food Safety Policy guidelines suggest that food should be consumed within two hours of delivery.

NOTICE PERIODS

We kindly request the following notice for hospitality orders:

Food – 4 working days (Mon-Fri)

Cold Beverages – 2 working days (Mon-Fri)

Hot Beverages – 1 working day (Mon-Fri)

CANCELLATION PERIODS

We understand that last minute changes are sometimes unavoidable, however please observe the below cancellation periods and % of fee payable:

1 working day 24 hrs (Mon-Fri) : 100%

2 working days 48 hrs (Mon-Fri) : 50%

3 working days 72 hrs or more (Mon-Fri): 0%

SERVICE TIMES

Normal working hours for hospitality are between 8.00 –16.00 Monday –Friday at all campuses and all prices quoted in the brochure are to be per person unless otherwise stated.

ADDITIONAL CHARGES

If an event requires bespoke equipment, the cost may be passed on to the department booking the event

Large events 100 covers or more) and those falling outside of normal working hours will incur an additional labour charge

ALL PRICES QUOTED ARE EXCLUDING VATS QUOTED ARE EXCLUDING VAT