OUR TERMS & CONDITIONS
Orders need to be emailed to email@example.com in advance of the ordering menu deadline (Monday – Friday), prior to required delivery.
Please note that due to the presence of wheat and nuts in our kitchen, we cannot guarantee
the absence of contamination in any of our dishes.
Last minute requests/amendments will be
dealt with as effectively as possible. Kudos Delivered will accommodate the
best we can although it may not always be possible due to the nature and
constraints of our business. You must give 48 working hours’ notice for
cancellations. We will only accept written cancellation notices. Failure to do
so will result in the full price being charged.
Our office hours are 8.30am - 5.30pm
Monday to Friday. Please contact us between these times should you wish to
speak directly to a member of our team.
Our company policy states that all hot
food needs to be consumed within two hours of leaving the oven. Cold food is to be consumed within four hours (if
not refrigerated) once delivered to site. Kudos Delivered
will not be liable for food consumed after this time.
Kudos Delivered will not be liable for
any loss due to any circumstances which include, but not exclusively, breakdown
of machinery, failure of supply of electricity or other utilities, leakage of
water, fire, flood, explosion, strike or labour
dispute, external road or building works, Government restrictions, Force
Majeure, act of terrorism or any circumstances outside the control of Kudos
Delivered which may result in
being unable to perform its obligations.
No liability is accepted for loss, damage
or consequential loss, except to the extent required by law caused by Kudos
Delivered failing to perform its obligations (whether that failure is due to
negligence on the part of Kudos Delivered, its officers, employees or due to
other causes), but nothing herein shall exclude Kudos Delivered obligation to
pay compensation for death or personal injury as required by law.
Any feedback must be received by Kudos
Delivered in writing not more than 48 working hours following delivery of the
order to the Managing Director, 13 Bishopsgate, City of London, Greater London
VAT is applicable for all quoted prices
at the statutory rate. All prices are quoted excluding VAT.
Prepayment will need to be received at time of confirmation of the order. If Kudos Delivered have not received
full payment, the order will not be honoured
and you will be liable for full cancellation charges.
If you have credit terms with Kudos
Delivered, our terms of business require payment within
seven (7) days of the date of the invoice. Kudos Delivered reserves the right
to charge two percent above the RBS base rate on all overdue invoices.
If you do not hold credit terms with us
you will be asked for payment before your delivery is made.
We accept all major credit cards.