Terms & Conditions

Ordering 

Our office hours are 8:30 am - 5pm Monday to Friday 

Orders must be placed/amended by 3pm the day before to guarantee delivery, any orders placed after this time cannot be guaranteed. Orders placed and amended on a Friday must be received by 3pm to guarantee a Monday delivery. 

All orders will be confirmed by one of our team members or automated online confirmation by email 

Delivery 

Please allow a 60 Minute delivery slot for your deliveries 

City centre deliveries are free of charge in Edinburgh, Glasgow & Aberdeen. 

For deliveries outside the city centres please call for a quote 

The above is based on delivery between the hours of 7:30 am - 15:00 pm Monday to Friday 

For delivery outside of these postcodes and times please call for a quote 

Weekend deliveries are at the managements' discretion and a £25 surcharge will be added to Saturday, and a £50 surcharge added to Sunday deliveries 

Cancellation 

Any cancellations must be made by 3pm the day prior to delivery to avoid being charged (and by 3pm on a Friday if it is for a Monday delivery). 

Orders cancelled on the day of delivery must still be paid for in full.

Payment Terms 

As a social business we rely on prompt payment from our customers and request that you pay either at the point of ordering or within 14 days of receiving the invoice. 

You can make payment with card by following the link on the invoice to a secure payment portal 

You can pay via bacs 

Your Data - GDPR 

The General Data Protection Regulation (GDPR) imposes additional obligations on companies and gives you extra rights around how your data is used. In line with this, we have updated our Privacy Policy and have published it on our website here: www.social-bite.co.uk/privacy-policy. Our Full terms an conditions can also be viewed here www.social-bite.co.uk/tcs