Terms & Conditions
Our office hours are 8:30 am - 5pm Monday to Friday
Orders must be placed/amended by 3pm the day before to guarantee delivery, any orders placed after this time cannot be guaranteed. Orders placed and amended on a Friday must be received by 3pm to guarantee a Monday delivery.
All orders will be confirmed by one of our team members or automated online confirmation by email
Please allow a 60 Minute delivery slot for your deliveries
City centre deliveries are free of charge in Edinburgh, Glasgow & Aberdeen when order value is £50 or above.
For deliveries outside the city centres please call for a quote
The above is based on delivery between the hours of 7:30 am - 15:00 pm Monday to Friday
For delivery outside of these postcodes and times please call for a quote
Weekend deliveries are at the managements' discretion and a £25 surcharge will be added to Saturday, and a £50 surcharge added to Sunday deliveries
Any cancellations must be made by 3pm the day prior to delivery to avoid being charged (and by 3pm on a Friday if it is for a Monday delivery).
Orders cancelled on the day of delivery will be charged 50% of value.
As a social business we rely on prompt payment from our customers and request that you pay either at the point of ordering or within 14 days of receiving the invoice.
You can make payment with card by following the link on the invoice to a secure payment portal
You can pay via bacs
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