Terms & Conditions
Generic Terms & Conditions
Online Ordering Process
In order to place an order with Master Chefs, you the Customer:
1. Must have an active account.
2. Must only Order for yourself or your employer or any other organisation for which you
have been given authority so to do.
3. Must provide (for Orders to be Delivered), a postcode, delivery time and delivery date.
The postcode must be within our agreed delivery zones, otherwise we reserve the right
to refuse sale. Delivery dates and times must be compatible with the delivery open
times.
4. Must place an order equal to or higher than the minimum order value.
5. You may add Order Notes and Delivery Notes following the selection of food, and we will
endeavour to comply with reasonable requests.
6. You may choose to make payment On Account provided that we have accorded that
facility to you, or by credit or debit card.
7. In order to place an order, you must agree to these Terms & Conditions, which are
available at any point during the order process.
8. Provisional bookings will be held for 5 working days only.
9. Bookings are confirmed on receipt of a BU number.
Receipt of Order
All customers will receive email confirmation of their order automatically following the order
being placed. The email confirmation will include full breakdown of items and costs involved in
the order, the total cost, the delivery date, the requested delivery deadline and location, for
Orders to be Delivered.
Amendments to Order
Any changes to an order must be notified to us as soon as possible. All efforts will made to
accommodate changes but we reserve the right to refuse changes requested within 24 hours of
the Order time.
Lead time and Deliveries
We require a working lead time of 72 working hours for Online Orders. Excluding weekends.
Product Descriptions
Master Chefs attempts to be as accurate as possible however we do not warrant that product
descriptions or other content is accurate, completely reliable, or error free.
From time to time there may be information on our page that contains typographical errors,
inaccuracies or omissions that may relate to product descriptions, pricing and availability.
We reserve the right to correct any errors, inaccuracies or omissions and to change or update
information at any time without prior notice (Including after you have submitted your order). We
apologies for any inconvenience this may cause you.
Pricing and Sales Tax
Prices and availability of items are subject to change without notice the prices advertised on this
site are for orders placed and exclude sales taxes and delivery. Sales Tax will charged in
accordance with the prevailing tax laws.
Copyrights
All content includes on the Online Ordering site such as text, graphics logos button icons
images audio clips digital downloads and software is protected by copyright laws.
License and Site Access
Master Chefs grant you a limited license to access this site. This license does not include any
resale or commercial use of this site or its contents, nor any collection or use of any product
listings descriptions or prices, nor any derivative use of this site or its contents, nor any
downloading or copying of account information for the benefit of another merchant nor any use
of data mining, robots or similar data gathering and extraction tools.
This site may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any
commercial gain.
Master Chefs Address
The address of Master Chefs is provided on all pages of the online ordering site.
Emailing Master Chefs
The contact email address for Master Chefs is mucatering@masterchefs.ie
Master Chefs VAT Number
The VAT number of Master Chefs is IE 6372627D
Languages
This website is available only in English.
Complaints
Complaints should be sent to mucatering@masterchefs.ie or to our office:
Master Chefs
Building 7
Delta Business Park
Ballysimon Road
Limerick
V94HD63