Terms & Conditions
Terms and Conditions for Rutabaga Catering
1. Order Placement
- All orders must be placed at least 48 hours before the event date.
● If an order request is placed via the website or email and requires a manually generated
invoice, the invoice must be approved no later than 48 hours before the event date.
- All other orders must be placed directly through our online portal.
2. Delivery Policy
- We deliver within a 40-mile radius of our Longmont, CO kitchen.
- Special accommodations for larger events requiring delivery outside the standard range
can be made with sufficient notice.
- Delivery fees are calculated based on mileage and distance to the event location.
3. Setup Fees
- Setup is optional and not included in the delivery fee.
- The setup fee is 5% of the total invoice amount (pre-tax).
4. Item Availability
- All menu items are subject to availability and inventory.
- Any necessary changes to the order will be communicated to the client with ample time
to arrange for suitable replacements.
5. Pricing and Menu Updates
- Prices and menu items are subject to change without prior notice.
- Customers placing orders via our online portal will have access to the most up-to-date
menu and pricing.
- Returning customers will be informed of any price changes before their orders are
processed.
6. Refunds and Adjustments
- Refunds or price adjustments may be made after the event if Rutabaga Catering failed to
fulfill all agreed-upon requirements or invoiced items as instructed.
- Clients may request refunds or compensation under these circumstances by providing
enough proof of the unmet requirements or issues encountered.
7. Cancellation and Rescheduling
- Orders cannot be canceled less than 24 hours before the event.
- If an event needs to be rescheduled due to weather or other uncontrollable factors,
rescheduling may be discussed, and new terms must be agreed upon by both parties.
Any canceled orders within the 24-hour window that cannot be rescheduled or
accommodated for a later date are subject to losing the 50% deposit.
8. Payment Terms
- All invoices are due upon receipt, with the exception of events that are at least 30 days
out, in which case they will be asked to secure their date by paying a 50% deposit of the
total invoice. The remainder of the invoice must be paid at least 48 hours before the
event's date.
- Late payments may incur additional fees. Rutabaga Catering also reserves the right to
cancel an order if it is not fully paid for at least 48 hours before the event's date.
Canceled orders due to non-payment are also subject to losing their 50% deposit.
9. Liability
- Rutabaga Catering is not responsible for any damages or delays caused by
circumstances beyond our control, including but not limited to extreme weather, road
closures, or client site accessibility issues.
10. Food Safety
- All food is prepared in compliance with local health and safety regulations.
- Once food is delivered, clients are responsible for ensuring proper storage and handling
to maintain food safety.
11. Dietary Restrictions and Allergies
- Clients are responsible for informing Rutabaga Catering of any dietary restrictions or
allergies when placing an order.
- While we take precautions to accommodate such requests, we cannot guarantee a
completely allergen-free environment.
12. Governing Law
- These terms and conditions shall be governed by the laws of the State of Colorado.
13. Insurance and Agreement to Terms
- Rutabaga Catering is fully insured and can provide proof of insurance and temporary
coverage for the event's site upon request.
- By placing an order with Rutabaga Catering, clients agree to these terms and conditions.