Terms & Conditions
Terms &
Conditions
Online Ordering
Process
In order to place an order with Sicasa Ltd (we/our) the
Customer (you):
1.
Must have an active account.
2.
Must only Order for yourself or your employer or any
other organisation for which you have been given authority so to do.
3.
Must provide a postcode, delivery time and delivery
date. The postcode must be within our agreed delivery zones, otherwise we
reserve the right to refuse sale. Delivery dates and times must be compatible
with the delivery open times.
4.
Must place an order equal to or higher than the minimum
order value.
5.
You may add Order Notes and Delivery Notes following
the selection of food, and we will endeavour to comply with reasonable
requests. You must select a delivery address, and may add optional delivery
information. You must input or select a billing address.
6.
You may choose to make payment on Account provided that
we have accorded that facility to you, or by credit or debit card.
7.
In order to place an order, you must agree to these
Terms & Conditions, which are available at any point during the order
process.
Receipt of Order
All customers will receive email confirmation of their order
automatically following the order being placed. The email confirmation will
include full breakdown of items and costs involved in the order, the total
cost, the delivery date, the requested delivery deadline and location, for
Orders to be Delivered.
Amendments to Order
Any changes to an order must be notified to us as soon as
possible. All efforts will made to accommodate changes but we reserve the right
to refuse changes requested within 24 hours of the Order time.
Refunds
If the products or service you receive are incorrect or do
not meet the standards of Birley Sandwiches, you may be entitled to a full
replacement of order, a refund or partial refund. you must contact Sicasa Ltd within
3 working hours of delivery of goods with details of any perceived
deficiencies.
Non-Returnable
For reasons of hygiene and public health, exchanges are not
available for food items.
Lead time and
Deliveries
We require a working lead time of 2 hours for Online Orders.
Product Descriptions
Sicasa Ltd attempts to be as accurate as possible however
we do not warrant that product descriptions or other content is accurate,
completely reliable, or error free.
From time to time there may be information from Sicasa Ltd
that contains typographical errors, inaccuracies or omissions that may relate
to product descriptions, pricing and availability.
We reserve the right to correct any errors, inaccuracies or
omissions and to change or update information at any time without prior notice
(Including after you have submitted your order). We apologies for any
inconvenience this may cause you.
Pricing and VAT
Prices and availability of items are subject to change
without notice. The prices advertised on this site are for orders placed and exclude
VAT. VAT will be charged in accordance
with the prevailing tax laws.
Copyrights
All content included on the Online Ordering site such as
text, graphics, logos, button icons, images, audio clips, digital downloads and
software is protected by copyright laws.
License and Site
Access
Birleys Ltd grants you a limited license to access this
site. This license does not include any resale or commercial use of this site
or its contents, nor any collection or use of any product listings descriptions
or prices, nor any derivative use of this site or its contents, nor any
downloading or copying of account information for the benefit of another
merchant nor any use of data mining, robots or similar data gathering and
extraction tools.
This site may not be reproduced, duplicated, copied, sold,
resold or otherwise exploited for any commercial gain.
Emailing Sicasa Ltd
The contact email address for Sicasa Ltd is
info@birleys.co.uk
Sicasa Ltd VAT
Number
The VAT number of Sicasa Ltd is 362 9629 65
Languages
This website is available only in English.
Complaints
Complaints should be sent to info@birleys.co.uk or to our
office:
Sicasa Ltd
6 Laybourne House
Admirals Way
London
E14 9UH