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Terms & Conditions
ORDERING:
We require a
minimum of 24 hours notice
for Deli Lunch orders and
72 hours notice
for Hot Food orders.
Your order is not confirmed until you receive a confirmation e-mail.
For EMERGENCY/URGENT orders, please call us at (403)264-7447 and we will do our best to accommodate you.
DELIVERIES:
Deliveries
before 7:30am
and
after 7:30pm
may incur an additional $25-$100 charge, depending on the order.
We ask that you provide us with a 30 minute delivery window for all deliveries.
We try to pick up all equipment the same day but it is not guaranteed. For a GUARANTEED same-day pick-up, a $25.00 charge will apply.
CANCELLATION POLICY:
We ask for a
minimum 48 hours notice
to cancel any pre-existing orders.
(For large events/orders, a
minimum 1 weeks notice
is required.)
PAYMENT TERMS:
We require a credit card to secure all bookings. We accept: Visa, MasterCard and AMEX.
(E-Transfers, cheques or cash are also accepted methods of payment.)
Payment is due upon invoice. After 2 weeks, a 2% interest charge may apply.