Terms & Conditions

ORDER POLICY

Order placed via the web must be placed 48 hours prior to the event date. If you’re your order needs to be placed with less than 48 hour notice, please call our office at 410.356.1666 to speak to a Classic To Go Representative. Orders placed via voicemail or email will not be honored. While we try to accommodate all requests, orders placed with less than 48 hours notice will be subject to availability.

If for some reason your order does not meet your satisfaction, please contact us at classictogo@classiccatering.com or call us at 410.356.1666.

Prices are subject to change.

Payment for online orders is accepted by credit card only. We accept Visa, Mastercard and American Express. For all food service and delivery, payment in full is required prior to the event and delivery of food. All sales are subject to 6% Maryland state tax.

DELIVERY POLICY 

Delivery is available Monday – Friday from 8:30am to 5:30pm.

All delivery times are scheduled for 30 minutes prior to the requested event start time. Deliveries will arrive within 45 minutes of the scheduled delivery time. For example: Event start time is 12 pm. Scheduled delivery time is 11:30am. Delivery will arrive between 10:45 and 11:30 am.

Delivery time is subject to delays due to inclement weather.

Deliveries will arrive to the pre-determined representative and location. Upon placing the order, all deliveries must have an on-site contact and mobile phone number.

A fee of $25 is added to all delivery orders within the Baltimore metropolitan area. Delivery for orders less than $100 are subject to an additional $5 change. Fee is subject to change.


CANCELLATION POLICY

Cancellations must be made within 2 business days of the event in order to receive a full refund. Business days are defined as Monday – Saturday from 9am to 5pm. All Cancellations must be made by phone to a Classic To Go representative at 410.356.1666. Cancellations via email or voicemail will not be honored.

Classic To Go reserves the right to make changes to these policies at any time and with out notice.