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Terms & Conditions

By ordering a delivery via our online system at www.crussh.com/delivers, you will be subject to the following terms and conditions. www.crussh.com is operated by the parent company Krush Global trading as Crussh fit food and juice bars.  Please read these terms carefully before you submit your order to us.  Confirming an order on our online system constitutes acceptance of these terms and conditions.

1. Registration

1.1 You are registering as a user of Crussh delivery. Access will be through your username and password, which is personal to you. Please do not share these details with anyone. You should notify us if your username or password is taken or being used by another party by contacting us at delivery@crussh.com. 

You can change your password at any time by navigating to your profile page and by clicking the “edit” password button.


2. Making a purchase

2.1 To make a purchase, simply browse www.crussh.com/delivers and click on any items that you wish to add to your order. Once you have finished your selection please click on confirm order. There is no minimum order for orders which are collected from a Crussh store.  For orders to be delivered there is a minimum order of £30. Delivery is free for orders over £30 and we are unable to accept orders under £30 for delivery. You can check if your address is within our delivery zone by entering your postcode in the delivery box on the first page of www.crussh.com/delivers.

2.2 There is a daily cut-off time of 3:00pm for orders to be placed for next day deliveries. No new orders can be accepted after this time. To amend or cancel an order please email your request to deliveries@crussh.com. Please note that all cancellations or amendments need to be made before 3:00pm the day before delivery.

2.3 Some stores are closed during the evening and weekend. Orders for breakfast or lunch delivery on a Monday (excluding public holidays) must be placed by 3:00pm the previous Friday.

2.4 Any order you make for products on www.crussh.com/delivers is an offer by you to purchase such products (subject to these terms and conditions), and acceptance of any order is at the sole discretion of Krush global. An order is deemed to have been accepted by Crussh only when you receive the receipt confirmation with your order details or confirmation to this effect after the point of payment. Once we have accepted your order, there may be occasions where, for quality reasons or for other reasons beyond our control, it will not be possible to complete your order in full. In such cases, we will aim to replace your order or parts of your order with a substitute product or products of similar quality.

2.5 To cancel an order please email your request to deliveries@crussh.com. Please note that all cancellations or amendments need to be made before 3:00pm the day before delivery. All cancellations after that time are subject to a cancellation fee at 50% of the original total order value.


3. Price and payment

3.1 The price will be as set out on the menu selection page (as shown on www.crussh.com/delivers). Prices will be current at the date of order of the products.

3.2 Price and availability information is subject to change without notice. We accept payment on-line via Sagepay using most leading credit and debit cards including Visa, Mastercard and Delta. Payment will be charged against your card at the time of order.

3.3 If your company has entered into an agreement with Krush global to the effect that it will pay for your order then we will arrange payment directly with your company.

3.4 For credit accounts, invoices are sent by email following every order and are payable within 14 days of receipt of the invoice.

3.5 If the total of your monthly orders falls below the anticipated monthly spend, Krush global reserves the right to remove a credit facility and to offer credit or debit card payment options only.

3.6 In the event that your account is in arrears Krush global reserve the right to withdraw credit facilities and offer credit or debit card payment facilities only.


4. Delivery

4.1 Products will be delivered to the collection point nominated by yourself at the time of placing the order. Customers may change the nominated collection point in advance of the delivery by calling the number located on the bottom of your confirmation e-mail. Alternatively, please email deliveries@crussh.com to make any adjustments but please allow sufficient time in advance of your scheduled delivery time for us to make any adjustments to time or location required.

4.2 All deliveries must be checked and signed for. Signature will be deemed to constitute acceptance of delivery of a complete order.

4.3 We will endeavour to deliver your order as close to the allocated slot time requested but sometimes things outside of our control can go wrong. Where we can, we will always try and proactively call you if we feel that your order might not arrive within the estimated time of delivery, and our team will be working to get your order to you as quickly as possible. 

4.4  If any part of an order is found to be missing (or is rejected) on delivery, the customer must inform Krush Globals delivery account manager on 07713579709 or via deliveries@crussh.com


5. Liability

5.1 The liability of Krush Global in contract, tort (including, without limitation, negligence) or otherwise in respect of any products delivered or otherwise in connection with an order or for any loss, injury or damage attributable directly or indirectly thereto will at the sole option of Krush Global, be limited to: (a) delivering replacement products (at Krush Globals expense); or (b) refunding any sums paid to Krush Global for the products.

5.2 Krush Global will not be liable for any loss, injury or damage attributable directly or indirectly to any use of or inability to use the www.crussh.com website by you including (but not by way of limitation) any inaccessibility or malfunctioning of the website or any viruses passed to your computer from the www.crussh.com website.

5.3 Nothing in these terms will limit or exclude the liability of Krush Global for death or personal injury caused by negligence on its part and nothing in these terms will affect your statutory rights.


6. Termination

6.1 You can withdraw your registration by emailing deliveries@crussh.com 

6.2 We reserve the right to terminate your access to www.crussh.com/delivers immediately without notifying you in advance should you not operate your account in line with these terms and conditions.


7. Contacting us

7.1  You can contact us via deliveries@crussh.com.  We will eandeavour to respond to all enquiries within 48 hours.

7.2 We must provide our online delivery services in line with these terms.  Advice about your legal rights is available from your local Citizens' Advice Bureau.  Nothing in these terms and conditions will affect your statutory rights.


8. Allergy warning and nutritional information

8.1 Krush Global’s products are made in an artisan production facility and may contain traces of celery, gluten, crustaceans, eggs, fish, lupin, milk, molluscs, mustard, nuts, peanuts, sesame, soya and sulphur dioxide. For full allergen and dietary information on the products within our product range please see our menu.  You can locate all of our nutritional and allergy information via our website at www.crussh.com


9. General 

9.1 These terms are governed by English law and any legal proceedings must be brought in the English courts.

9.2 We reserve the right to revise these terms and conditions from time to time at our discretion and without prior notice.

9.3 All online deliveries are made by Krush Global Limited trading as Crussh fit food and juice bars which is a company registered in England and Wales.

9.4 Our company registration number is 03543766 and our registered office is at 64 New Cavendish Street, London, W1G 8TB

9.5 You shall not acquire any of our intellectual property rights by engaging us to provide delivery services.  We will not acquire any of your intellectual property rights in providing the delivery services.