Terms & Conditions

Farmstand Terms & Conditions

Online Ordering Process

In order to place an order with Farmstand (we/our) the Customer (you):

1. Must have an active account.

2. Must only Order for yourself or your employer or any other organisation for which you

have been given authority so to do.

3. Must provide (for Orders to be Delivered), a postcode, delivery time and delivery date.

The postcode must be within our agreed delivery zones, otherwise we reserve the right

to refuse sale. Delivery dates and times must be compatible with the delivery open

times.

4. Must place an order equal to or higher than the minimum order value.

5. You may add Order Notes and Delivery Notes following the selection of food, and we will

endeavour to comply with reasonable requests. You must select a delivery address (for

Orders not to be collected), and may add optional delivery information. You must input or

select a billing address.

6. You may choose to make payment On Account provided that we have accorded that

facility to you, or by credit or debit card.

7. In order to place an order, you must agree to these Terms & Conditions, which are

available at any point during the order process.

8. No abusive or offensive language will not be tolerated, and Farmstand may

suspend or terminate the account of you in question.


Receipt of Order

All customers will receive email confirmation of their order automatically following the order

being placed. The email confirmation will include full breakdown of items and costs involved in

the order, the total cost, the delivery date, the requested delivery deadline and location, for orders to be delivered.


Amendments to Order

Any changes to an order must be notified to us as soon as possible. All efforts will made made

to accommodate changes but we reserve the right to refuse changes requested within 24 hours

of the order time.


Refunds

If the products or service you receives are incorrect or do not meet the standards of Farmstand,

you may be entitled to a full replacement of order, a refund or partial refund. You

must contact Farmstand within 3 working hours of delivery of goods with details of any

perceived deficiencies.


NonReturnable

For reasons of hygiene and public health, exchanges are not available for food items.


Lead time and Deliveries

We require a working lead time of 24 hours for Online Orders. Additional delivery costs may

apply if you are outside our specified delivery zone.


Product Descriptions

Farmstand attempts to be as accurate as possible however we do not warrant that

product descriptions or other content is accurate, completely reliable, or error free.

From time to time there may be information on Farmstand that contains typographical

errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update

information at any time without prior notice (Including after you have submitted your order). We

apologies for any inconvenience this may cause you.


Pricing and Sales Tax

Prices and availability of items are subject to change without notice the prices advertised on this

site are for orders placed and exclude sales taxes and delivery. Sales Tax will charged in

accordance with the prevailing tax laws.


Cancellation Fee

Charges for cancelled Orders will apply as follows...

XXXXX


Copyrights

All content includes on the Online Ordering site such as text, graphics logos button icons

images audio clips digital downloads and software is protected by copyright laws.


License and Site Access

Farmstand grants you a limited license to access this site. This license does not include

any resale or commercial use of this site or its contents, nor any collection or use of any product

listings descriptions or prices, nor any derivative use of this site or its contents, nor any

downloading or copying of account information for the benefit of another merchant nor any use

of data mining, robots or similar data gathering and extraction tools.

This site may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any

commercial gain.


Farmstand Address

The address of Farmstand is provided on all pages of the online ordering site.


Emailing Farmstand

The contact email address for Farmstand is hello@farmstand.co.uk


Farmstand VAT Number

The VAT number of Farmstand is 217 8447 89 


Languages

This website is available only in English.


Privacy Notice

See our Privacy Policy

click here


Complaints

Complaints should be sent to hello@farmstand.co.uk.