DISCLOSURES & INFORMATION CATERING POLICIES
Please check if
your facility offers catering service. If not, please feel free to use the
“pick up” option
Check your local facility. This is when we are ready to receive catering
Orders must be
confirmed with no further changes by 9:30am the business day before the event.
Orders received after 10:30am for the following business day will not be accepted.
You can still utilise the “Pick Up” option on our website.
Payments. All catering orders must be confirmed by either having a registered
user with valid cost center in their profile or by providing a credit card
number in advance. Any orders not conformed with the above may not be
processed the day of the event. Orders over $500 require a 50% deposit due to
book the event (not needed when using an approved cost center).
services, all cups, creamers, sugars, stirrers, etc. are provided at no
Tips: All Tips
are optional. We only accept tips with check and credit card payments. We do
not accept cash tips.
Policy Catering orders canceled after 10:30 am the business day before, may
incur a 50% cancellation charge for the order. Orders canceled same day as the
event, will be subject to the full amount.
Fees - There is a
1% processing fee on all online orders. Fees are charged to offset the
additional expenses, including insurance, gateway processing, secure
Charge - There is 20% catering charge on all catering orders. The charge is to
offset labor, insurance , maintenance and equipment.
time/clean up time change on the day of the event incurs a $30.00 fee. Clean up
fee is $30.00.
the facility’s operating time frame need email special approval. These will
incur a $30.00 fee per hour for every hour after the facility’s closing time .
Weekend catering requires a $100 minimum.
Delivery Policy -
Orders will be delivered up to 30 minutes prior to specified time. Free
delivery on all catering orders on ZoomCaffe’s building locations.