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Terms & Conditions


  • Orders can be placed Monday through Friday, 9 a.m. – 5 p.m.
  • Phone: 515-422-5108 | Fax: 515-422-5121 E-mail:
  • Minimum of 24-hour notice requested on all pick-up orders. Deliveries are scheduled on a first-come, first-serve basis and subject to availability. It is recommended that you place your order at least 72 hours in advance if planning for a delivery.


  • 24-hour cancellation notice is required to avoid 35% cancellation fee.
  • Pickup orders may be placed for any day of the week and can be scheduled for pickup anytime between 7 a.m. and 8 p.m.
  • $100 minimum for all delivery orders (excluding floral).
  • Delivery fees range between $15-$25 within the Des Moines metro based on distance (Mon-Fri). Additional $25 delivery fee for locations outside of the metro within an approximate 35-mile radius. The same fees apply to pick-ups of rental items and are in addition to the delivery charge. Staffed events 20-30 miles from Gateway Market will incur an additional mileage fee of $50; 30-45 miles will incur a $100 mileage fee.
  • Delivery available daily, 7 a.m. to 6:30 p.m. (after 11:30 a.m. on Sundays and subject to driver availability). Monday through Friday, deliveries between 5-6:30 p.m. are an additional $10, as well as all deliveries on Saturday and Sunday.
  • Payment is due in full prior to delivery. We accept all major credit cards, corporate checks, cash and Gateway Market house accounts. Personal checks are accepted with prior authorization. All pickup orders require advance payment or a credit card on file in order to pay at time of pickup.
  • Menu items, packaging and pricing are subject to change.


  • Visit our website for a complete list of catering venues:
  • Certain venues may incur additional labor charges or a venue fee. Please check with a catering coordinator for further details. 


  • Disposable plates, silverware and napkins and serving utensils are available upon request for all deliveries/pickups of breakfast, lunch, appetizer and dinner buffets.
  • Place settings and serving utensils for appetizers, side dishes, desserts and a la carte items can be included for an additional fee.
  • Upgraded disposable tableware (clear 9”plates, reflective silverware and dinner napkins) is +$.25/guest; a china place setting (10.5” or 6” china plates and appropriate flatware rolled in a black or white linen napkin) is +$1.50/guest.
  • All pick-up or delivery orders are presented on black disposable serving trays or bowls for cold items and foil pans for hot items. Packaging may vary due to product availability.
  • Ceramic platters or bowls are available upon request, subject to availability and additional rental fees.
  • Additional charges will apply for chafing dishes, glassware, linens or china cups and saucers. These items are only available for delivery orders. Please see our website for further pricing information.
  • A $35 cleaning fee will apply if the instructions listed on the order confirmation are not followed.
  • Set-up or pick-up of catering items will incur additional fees.
  • Servers, bartenders and set-up/tear-down staff are available upon request for events of more than 50 guests and are required for plated meals. Staffing is recommended for our dinner and appetizer buffets of more than 50 guests.
  • Many venues have policies requiring catering staff to be on-site throughout the event, so please check with your venue contact to verify if/when on-site staff is required. All staffing is subject to availability.
  • A 20% service charge will be applied to all staffed events.
  • Staffed events of less than 50 guests are subject to minimum guest fees: $100 for events Sunday-Thursday and Friday/Saturday luncheons, and $200 for events on Friday and Saturday after 3 p.m.
  • Staffed events require a signed contract and $500 deposit to secure the date.
  • All staffed event menus are priced per person. Please speak with a catering coordinator for further details or view our event contract online.
  • Tastings for up to six people are available for staffed events and require a non-refundable $20 tasting fee if no deposit has been placed. The fee will be applied toward the final event balance once a deposit is made. Tastings are generally available between 1:30-6 p.m. during the week. Saturday tastings are generally scheduled between 2-5 p.m. and are subject to availability. Please contact a catering coordinator for an event form at least two weeks prior to when you would like to schedule a tasting. Your tasting menu and $20 tasting fee must be received three days in advance (or tasting is subject to rescheduling) and can include up to twelve menu items.