The contract will be between Parc Deli Catering LTD(‘Company’ or
‘we’) and the Customer (stated below and hereinafter referred to as ‘Customer’,
‘you’, ‘your’). These Terms and Conditions do not affect your statutory rights.
All prices listed on the
web site exclude VAT.
If the rate of VAT
increases, we reserve the right to increase the total cost of the event by the
amount specified by the government, on events already booked.
Prices include crockery,
cutlery and professional uniformed waiting staff where stated on your catering
Where table cloths and
linen napkins are included in your catering package a supplementary charge will
If the number of guests
attending exceeds the numbers originally booked, and we are able to cater for
them, we will charge, at the prevailing rate, for the greater number.
If the number of guests
is less than originally booked, we will still charge for the numbers ordered.
Final numbers of guests
must be notified to us in writing no later than 14 days prior to the event.
After this time if the numbers increase by up to 10 this can normally be
accommodated, but this is not guaranteed and allowances can’t be made if the
For a function at a
venue more than 25 miles from CF5 1BJ, travel charges may apply.
Gratuities are at your
Unless agreed otherwise
in writing the only services that we agree to provide to you are the services
specified in your catering package which you have agreed to in writing.
Our contract with you
for the provision of services will be concluded when you complete the
Confirmation Form and your non-refundable, non-transferable deposit is cleared
funds in our bank account.
Parc Deli Catering LTD is
not responsible for the safe keeping of clients’ valuables, personal belongings
and gifts and we recommend that all personal items are taken home with you at
the end of your event.
Parc Deli Catering LTD cannot
be held responsible for any damage caused to clients’ wedding cakes.
All deposits are
non-refundable and non-transferable.
non-transferable deposit of 25% of the total cost of your catering package is
required to be made to us in cleared funds, along with a completed confirmation
form, before your booking is confirmed. A further 50% is required 3 months
prior to the event and the final 25% is due 28 days prior to the event.
Payment can be made by
cash, cheque and BACS transfer. (Please notify us by email when making a BACS
Please make cheques
payable to Parc Deli Catering LTD and send to 34 Lewis Street, Riverside
Cardiff, CF11 6JZ
The Company reserves the
right to charge interest (at the higher of the rate of 8% and the rate
specified from time to time in the Late Payment of Commercial Debts Act on late
Parc Deli Catering LTD reserves the right to cancel any function
or event for any of the following reasons:
If the client or Parc
Deli Catering LTD becomes insolvent or enters into liquidation or receivership.
If the event may
prejudice the reputation or cause damage to Parc Deli Catering.
If Parc Deli Catering
becomes aware of a situation resulting in the Company not being able to carry
out its duties to the standard deemed necessary by the client
In any of these situations Parc Deli Catering LTD will refund any
payments made in advance, but will have no further liability to the client.
Weddings & Events- Cancellations
The following cancellation charges will be applied, which reflect
the costs and expenses we may incur on your behalf as the function date nears,
and the reduced time available to us to obtain any alternative bookings:
The Deposit paid is
non-refundable, non-transferable regardless of the length of time prior to the
event you decide to cancel.
three months and 28 days prior to the event – you will owe us 75% of the total
contract package price.
Cancellation between 28
days and the event date – you will owe us 100% of the total contract package
& Office Catering
Regrettably, any orders that are cancelled less than 48hrs
before the scheduled date will be charged 100% of the total invoice. This
charge is to cover food that cannot be used, staffing, equipment hire and
commissions we may have declined in order to accommodate your order
All cancellations must be confirmed in writing. Only once written
cancellation is received will the cancellation become effective.
Whilst every effort will
be made to ensure the accuracy of quotations, prices quoted only become binding
once agreed in your catering package and once the Terms and Conditions come
into force. It is the price quoted in your ‘catering package’ which must be
paid in full, however, the Company reserves the right to charge more for the
food to be provided and / or for labour in the event that the cost of such
items increases between the time of conclusion of the contract and the time of
the event. In this case the price increase will only be the amount of
additional cost directly incurred by the Company and any price change will be
notified to you in writing as soon as possible, and in any case, prior to the
All food should be
consumed in accordance with the food safety guidelines. Any person subsequently
consuming food, or taking food home for consumption, does so at their own risk.
Parc Deli Catering LTD cannot accept responsibility for food consumed outside
of these guidelines.
Our liability for losses you suffer as a result of us breaking
this agreement including deliberate breaches is strictly limited to the
contract package price and any losses which are a foreseeable consequence of us
breaking the agreement. Losses are foreseeable where they could be contemplated
by you and us at the time your order is accepted by us.
This does not include
or limit in any way our liability:
o for death or personal injury caused by our negligence
o under section 2(3) of the Consumer Protection Act 1987
o for fraud or fraudulent misrepresentation
o for any deliberate breaches of these Terms by us that would
entitle you to terminate the contract between us
o for any matter for which it would be illegal for us to exclude, or
attempt to exclude, our liability
We are not responsible for indirect losses which happen as a side
effect of the main loss or damage and which are not foreseeable by you and us
including but not limited to:
o loss of income or revenue
o loss of business
o loss of profits or contracts
o waste of management or office time however arising and whether
caused by tort (including negligence), breach of contract or otherwise, even if
Any equipment, whether
owned by Parc Deli Catering LTD or hired on your behalf, lost or damaged by you
or any guest will be charged at the full replacement cost.
Additional charges may
apply for the hiring of specialist equipment. If so, these will be stated in
your catering package.
The Company reserves the right to charge (including for any
applicable increased or overtime rates) more for staffing costs should any
function run on longer than initially planned or detailed in the catering
package through no fault of the Company.
Corkage for wine and champagne is charged at the rate specified in
your catering package. This will cover the chilling, serving, glass hire and
recycling of empty bottles. A fee can be agreed upon before the event (and if
so this will be stated in the quotation) so there are no hidden charges or
unexpected charges after the event.
Insurance against theft, losses or damage are not included in the
Parc Deli Catering LTD cannot be held responsible in any way for
any unsuitable weather conditions that may arise. The normal cancellation fee
will be applicable in these situations.
of Liability and indemnity
The Company shall not be liable for events beyond its control or
for indirect or consequential loss or damage, and the Company’s maximum
liability (whether in Contract Tort or otherwise) shall not exceed the price
paid for the Services and the Customer shall indemnify the Company in respect
of any loss or damage to the Company or its property that is caused by the
These Terms and Conditions shall be governed by the Laws of
England and Wales and the parties submit to the jurisdiction of the courts of
England and Wales. Any notice shall be in writing, including by email, to the
recipient’s email address as provided herein or otherwise as provided to the
other party from time to time.
Upon receipt of your email we will then follow up by telephone to confirm your order and take payment by debit
or credit card (we accept American Express and all major credit cards). If you wish to pay by invoice or would like to set up an account for future orders, please let us know and we will get in touch to discuss payment terms and credit facilities.
While we endeavour to respond on the same day to confirm your order. Email orders received after 4pm will be responded to the following day.
Please let us know if access to your delivery address is difficult in any way; are there are parking issues, road works and/or any other logistical challenges that we should be aware of? Please note that although we endeavour to arrive as close to an agreed delivery time as possible, we cannot guarantee a specific time of arrival due to factors outside of
our control, such as traffic. Delivery charges may apply to some orders. Full details will be supplied when confirming your order.
Allergens Food: Allergens are present in our production kitchen and while we try our best we cannot guarantee any menu
item will be completely free from a particular allergen.
The information provided on our website and in any customer correspondence or menu should not be considered as any form of guarantee, but as a best faith effort to provide information about our food. This information should be used to assess any level of risk based upon your own prior knowledge and personal circumstance before consumption.