1. ABOUT US
1.1. This site is operated by Lunch to You Ltd, Company Registration No.
SC546220. Registered offices are at
45-46 Saltire House, Dryden Terrace, Loanhead, Edinburgh, EH20 9JL. Our VAT number is GB 253967371.
2.1. Orders must be completed online by 10am and no later than one working day prior to the
2.2. Your order will be confirmed by e-mail. Please ensure you check receipt of your order
confirmation to ensure your order is correct. If you have not received an email, no order
will have been placed. Should your order
confirmation be incorrect please contact our Lunch to You team immediately on 0131 333 0131, (open Monday to Friday
9am to 5pm), as any errors cannot be amended less than 24 hours prior to the
2.3. A minimum order value of £50.00 (fifty pounds) applies for free
delivery within our set postcode boundaries.
Please check your delivery address meets with our perimeter of delivery
prior to placing your order. A £15.00
charge will apply should your order not meet the minimum order value of £50.00.
2.4. Deliveries outside of our postcode perimeters may be possible, by prior
agreement only, and will incur a delivery charge. Please contact our Lunch to You team on 0131 333 0131 who will be able to
3. PRODUCT AVAILABILITY, SUBSTITUTION & ALLERGENS
3.1. Lunch to You Ltd (a division of Saltire Hospitality Ltd) reserves the right to substitute products without notice or reason of
similar value and type.
3.2. Allergen Information is provided within the product description. From time to time products and recipes change
so we advise you to check the allergen information at time of order.
4. PRICE & PAYMENT
4.1. All prices stated are not VAT applicable, with the exemption of soft
drinks which are applicable to VAT at the current rate of 20%.
4.2. Payment can be made via the Lunch to You website by Stripe or by
account (subject to 30 days credit terms and only by prior arrangement).
4.3. We reserve the right to revise and amend pricing at any time.
5.1. Should you need to cancel your order, please do so via your online
account or contact our Lunch to You team by phone on 0131 333 0131 a minimum of 48 hours prior to your delivery. If you cancel after this time, the order will
be charged in full.
5.2. Any refunds due for cancellations will be refunded in full (less
costs) to the account they were paid from within 28 days.
6.1. All orders will be delivered to the main reception, or other area
as specified by you (specific delivery instructions must be agreed in advance
and may incur additional charges).
6.2. All orders should be checked for accuracy as a signature will be required
for proof of delivery and confirmation that the order has been received in
6.3. Orders are delivered Monday to Friday (excluding December 25th
& 26th and January 1st & 2nd).
6.4. Where there is a need to blackout dates in addition to those
mentioned in 6.3, we reserve the right to do so without prior notice.
6.5. We will make every effort to deliver orders within the time slot
selected, but in the event that we fail to deliver within this time slot we
will not be held liable for any costs, expenses, loses or damages incurred to
the buyer or third party.
7. PERSONAL INFORMATION
for more detailed information.
8. CHANGES TO TERMS AND CONDITIONS
8.1. We reserve the right to amend and update our Terms & Conditions
at any time, but this right will not affect orders placed on the proviso of the
existing Terms & Conditions.