Pod Food Ltd’s internet based store is owned by Pod Food Ltd and
operated by Spoonfed.com. Access to the site is subject to registration and the
following terms and conditions.
are registering as a user of Pod Food Ltd. Access will be through your username
and password, which is personal to you. Please do not share these details with
anyone. You should notify us if your username or password is taken or being
used by another party by contacting us at email@example.com
You can change your password at any time by navigating to your profile page and
by clicking the “edit” password button.
2.1 To make
a purchase, simply browse pod.co.uk and click on any items that you wish to add
to your order. After you have finished your selection please click on confirm
2.2 There is a daily cut-off time of 4pm for breakfast orders and 6pm for
lunch orders for the following day. Up until these cut off times you can amend
or cancel your placed future orders once you have logged in to your account. We do not accept cancellations after 6pm for
the next working day.
If you need to place a lunch order
on the same day this can be done before 10am by calling the deliveries team on
020 7269 5130.
delivery kitchens are closed for weekend and public holiday deliveries. Orders
for breakfast or lunch delivery on a Monday (excluding public holidays) must be
placed by 4:00pm the previous Friday.
order you make for products on pod.co.uk is an offer by you to purchase such
products (subject to these terms and conditions), and acceptance of any order
is at Pod Food’s discretion. An order is deemed to have been accepted by Pod
Food only when you receive the receipt confirmation with your order details or
confirmation to this effect after the point of payment. Once we have accepted
your order, there may be occasions where, for quality reasons or for other reasons
beyond our control, it will not be possible to complete your order in full. In
such cases, we will aim to replace your order or parts of your order with a
substitute product or products of similar quality.
2.5 Pod Food orders come with napkins and the relevant cutlery for the product/s orders. Additionally our salad platters come with serving tongs.
3.1 The price will be as set out on the menu selection page (shown on the Pod
Food site). Prices will be current at the date of order of the products.
and availability information is subject to change without notice. We accept
payment on-line by most leading credit and debit cards including Visa, Amex,
Maestro and Delta. Payment will be charged against your card at the time of
credit accounts, invoices are sent by email following every order and are
payable within 30 days of receipt of
3.5 If the
total of your monthly orders falls below the anticipated monthly spend or if
payments are late (after 30 days of date order date), then Pod Food reserves
the right to remove a credit facility and to offer credit or debit card payment
will be delivered to the collection point nominated by yourself at the time of
placing the order. Customers may change the nominated collection point in advance
of the delivery by updating the information on the order by logging in to their
4.2 A £6 delivery charge will be applied to
deliveries must be checked and signed for. Signature will be deemed to
constitute acceptance of delivery of a complete order.
4.4 If any
part of an order is found to be missing (or is rejected) on delivery, the
customer must inform Pod Food immediately by emailing firstname.lastname@example.org or
calling 020 7269 5130.
liability of Pod Food Ltd. in contract, tort (including, without
limitation, negligence) or otherwise in respect of any products delivered or
otherwise in connection with an order or for any loss, injury or damage
attributable directly or indirectly thereto will at the sole option of Pod
Food Ltd, be limited to: (a) delivering replacement products (at Pod
Food’s expense); or (b) refunding any sums paid to Pod Food for the
Food will not be liable for any loss, injury or damage attributable directly or
indirectly to any use of or inability to use the Pod Food website by
you including (but not by way of limitation) any inaccessibility or
malfunctioning of the website or any viruses passed to your computer from
the Pod Food website.
Nothing in these terms will limit or exclude the liability of Pod
Food for death or personal injury caused by negligence on its part and
nothing in these terms will affect your statutory rights.
You can withdraw your registration by emailing email@example.com
We reserve the right to terminate your access to Pod Food immediately
without notifying you in advance should you not operate your account in line
with these terms and conditions.
If you need to contact us please email on firstname.lastname@example.org or
call 020 7269 5130
Food products may contain celery, gluten, crustaceans, eggs, fish, lupin, milk,
molluscs, mustard, nuts, peanuts, sesame, soya and sulphur dioxide. For full
allergen and nutritional information on our products, please see our menu download on pod.co.uk. Please note that we use all allergens in our kitchens
and therefore cannot guarantee absence of cross-contamination, although great lengths are taken to ensure that.