Terms & Conditions

Ordering policies:

We are taking orders Monday to Friday, from 9am to 5pm. through our phone line

Any orders sent via email at catering@maisonkayserusa.com or via voicemail message will not be considered as processed and will be treated the following business day

We accept catering order until 2 pm, for next day delivery

Further notice might be required for large orders.

We do not accept same day delivery


Payment Policy : 

We accept credit card payment such as Amex, Visa, mastercard and discover.

We do not accept house account


Cancellation policy :

up to 1 business day with no penalty fee.

We do not accept same day cancellation. Maison Kayser reserves the right to charge your credit card or account up to 100% of the order amount if the order is canceled the day of delivery


Delivery

New York city and Washington D.C. delivery only.

Minimum amount order for delivery is $50.

Flat fee delivery amount for Manhattan deliveries. Additional fees might be applicable for other boroughs.