Terms & Conditions
DELIVERY POLICY
Delivery is available at participating Sunny Street
Cafes. Not all restaurants offer delivery services and may be limited to a
certain geographic area. Delivery hours can be limited and may vary. Delivery
orders require a minimum order and may vary by location. Typically, the minimum
order amount will be exclusive of taxes and delivery charges that may apply and
can vary by location.
Delivery fees vary by miles of delivery. We charge an additional $5 for each 5 miles of delivery.
GRATUITY POLICY
To say THANK YOU to our hard working Catering Crew all catering orders over $1,000 will have automatic 10% gratuity added. Additional gratuity can be added. The crew appreciates it!
REFUND POLICY
Refunds, if any, of
amounts paid for cancelled catering orders will be identified at the time of
cancellation. Please contact the restaurant responsible for your order directly
to identify amounts due.
SECURITY POLICY
Your payment and personal information is always safe.
Our Secure Sockets Layer (SSL) software is the industry standard and enables
secure commerce transactions. It encrypts all of your personal information,
including credit card number, name, and address, so that it cannot be read over
the internet.
Allergy, Cross-Contamination, and Food Safety Policy
We take food safety, allergen awareness, and cross-contamination prevention seriously. While we follow industry best practices in the preparation and handling of all food, including using separate utensils, equipment, and cooking areas when feasible, we operate in a facility where common allergens such as peanuts, tree nuts, dairy, eggs, wheat, soy, fish, and shellfish may be present. Therefore, we cannot guarantee that any item will be completely free of allergens. It is the responsibility of the customer to clearly communicate any dietary restrictions, food allergies, or sensitivities when placing an order. Additionally, customers are responsible for thoroughly reviewing all invoices and order confirmations to ensure the accuracy of their selections and any special instructions. By placing an order through our website, you acknowledge that you understand these risks and agree that Sunny Street Cafe is not liable for any adverse reactions due to food allergens, cross-contamination, or order errors not reported prior to fulfillment. We remain committed to maintaining the highest standards of food safety and sanitation to ensure the health and satisfaction of our customers.