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Terms & Conditions

Welcome to Event Catering by HSU Dining Services!

Our goal is to provide exceptional quality, amazing service and a creative cutting-edge culinary experience! Our friendly and professional staff is available to help plan your special event Monday-Friday 8:00am - 5:00pm. For customized service and menu planning please contact our catering coordinators.

Scheduling & Cancellation

To ensure the best possible service we kindly ask that events be booked at least 7 business days in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs. We request that cancellations be made 5 business days prior to the contracted event date.

Guest Counts

We kindly request a confirmed number of guests be specified 3 business days prior to the event. This number is considered the guaranteed guest count.

Billing & Payment

A form of payment (purchase order or credit card) is kindly requested three business days prior to the event date. We ask that contracts be paid in full within one business day following the event. 

Special Diets

Special diets are accommodated upon request, we kindly request that your needs be submitted as soon as possible. 

Calorie Counts

2000 calories a day is used for general nutrition advice, but calorie needs vary. Additional nutrition information available upon request.

Meeting Room Reservations and Equipment

Reserve all non-food related equipment by contacting HSU Event Coordinator at This will include room reservation, set and room configuration, audio visual and other general information. 

Event Time

Events are billed in 4-hour increments. Events exceeding the 4-hour limit will be subject to additional service fees.

Tax & Tax Exempt

Unless your order is tax-exempt, a tax rate of 8.50% will be applied to all orders. Please email tax-exempt forms at least 3 days prior to the event to

Everything Included with Your Order!

Each order includes Delivery, Cleanup, Sustainable / Reusable Serviceware or China and Glassware.