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Terms & Conditions

Terms & Conditions

 

Online Ordering Process

In order to place an order with 1876 Distinction Catering at Johns Hopkins University (we/our) the Customer (you):

 

1.    Must have an active account.

2.    Must only Order for yourself or your employer or any other organisation for which you have been given authority so to do.

3.    Must provide (for Orders to be Delivered), a postcode, delivery time and delivery date. The postcode must be within our agreed delivery zones, otherwise we reserve the right to refuse sale. Delivery dates and times must be compatible with the delivery open times. 

4.    Must place an order equal to or higher than the minimum order value.

5.    You may add Order Notes and Delivery Notes following the selection of food, and we will endeavour to comply with reasonable requests. You must select a delivery address (for Orders not to be collected), and may add optional delivery information. You must input or select a billing address.

6.    You may choose to make payment On Account provided that we have accorded that facility to you, or by credit or debit card.

7.    In order to place an order, you must agree to these Terms & Conditions, which are available at any point during the order process.

8.    No abusive or offensive language will not be tolerated, and [Name of Business] may suspend or terminate the account of you in question.

 

Receipt of Order

All customers will receive email confirmation of their order automatically following the order being placed. The email confirmation will include full breakdown of items and costs involved in the order, the total cost, the delivery date, the requested delivery deadline and location, for Orders to be Delivered.  

 

Amendments to Order

Any changes to an order must be notified to us as soon as possible. All efforts will made to accommodate changes but we reserve the right to refuse changes requested within 24 hours of the Order time.  All changes must be submitted to the Catering team in writing.

 

Refunds

If the products or service you receive are incorrect or do not meet the standards of 1876 Distinction Catering at Johns Hopkins University, you may be entitled to a full replacement of order, a refund or partial refund. you must contact your 1876 Distinction representative within 3 working hours of delivery of goods with details of any perceived deficiencies.

 

Non­Returnable  

For reasons of hygiene and public health, exchanges are not available for food items.

 

Lead time and Deliveries

We require a working lead time of 7 calendar days for Online Orders. Additional delivery costs may apply if your delivery address is outside of our normal delivery zone. 

 

Product Descriptions

1876 Distinction attempts to be as accurate as possible however we do not warrant that product descriptions or other content is accurate, completely reliable, or error free.

 

From time to time there may be information provided by 1876 Distinction that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability.

 

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (Including after you have submitted your order). We apologies for any inconvenience this may cause you.

 

 

Pricing and Sales Tax

Prices and availability of items are subject to change without notice the prices advertised on this site are for orders placed and exclude sales taxes and delivery. Sales Tax will charged in accordance with the prevailing tax laws.

 

Cancellation Fee

Client understands that upon entering this service contract, the Caterer is committing time and resources to this event and thus cancellation would result in lost income and lost business opportunities in an amount difficult to precisely calculate.Events or menu items cancelled or changed after receipt of a signed confirmation will be subject to the following charges:

Cancellation or change with more than three business days' notice will not incur any charge.

Cancellation or change within three business days of event: thirty-three percent (33%) of total cost of cancelled or changed items

Cancellation or change within two business days of event: fifty percent (50%) of total cost of cancelled or changed items

Cancellation or change after twelve (12) noon the day prior to event: one hundred percent (100%) of total cost of orders
Events cancelled due to extreme inclement weather resulting in an official University closing will not incur any fees. For events cancelled due to inclement weather without an official University closing, the customer will be responsible for any special ordered items & costs that cannot be absorbed into normal production.

 

Copyrights

All content includes on the Online Ordering site such as text, graphics logos button icons images audio clips digital downloads and software is protected by copyright laws. 

 

Leftovers

Due to health regulations, and for the safety of our guests, perishable food not consumed may not be taken from catered events.

Raw or Under Cooked Meat: Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs, may increase your risk of foodborne illness, especially if you have certain medical conditions.

 

License and Site Access

1876 Distinction grants you a limited license to access this site. This license does not include any resale or commercial use of this site or its contents, nor any collection or use of any product listings descriptions or prices, nor any derivative use of this site or its contents, nor any downloading or copying of account information for the benefit of another merchant nor any use of data mining, robots or similar data gathering and extraction tools.

 

This site may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial gain.

 

Emailing 1876 Distinction

JHUCatering@jhu.edu

 

Calling 1876 Distinction

410.516.4500

 

Languages

This website is available only in English.

 

 

Complaints

Complaints should be sent in writing to JHUCatering@jhu.edu or to our office:

 

JHU Catering: 1876 Distinction @ JHU

3339 N. Charles St.

Baltimore, MD 21218 – 3223

United States