Terms & Conditions
Terms & Conditions
Online Ordering Process
In order to
place an order with 1876 Distinction Catering at Johns Hopkins University (we/our), the Customer (you):
1.
Must have an active account.
2.
Must only Order for yourself or
your employer or any other organization for which you have been given authority
so to do.
3.
Must provide (for Orders to be
Delivered), a postcode, delivery time and delivery date. The postcode must be
within our agreed delivery zones, otherwise we reserve the right to refuse
sale. Delivery dates and times must be compatible with the delivery open
times.
4.
Must place an order equal to or
higher than the minimum order value.
5.
You may add Order Notes and
Delivery Notes following the selection of food, and we will endeavor to comply
with reasonable requests. You must select a delivery address (for Orders not to
be collected), and may add optional delivery information. You must input or
select a billing address.
6.
You may choose to make payment
On Account provided that we have accorded that facility to you, or by credit or
debit card.
7.
In order to place an order, you
must agree to these Terms & Conditions, which are available at any point
during the order process.
8.
No abusive or offensive
language will not be tolerated, and [Name of Business] may suspend or terminate
the account of you in question.
Receipt of Order
All customers
will receive email confirmation of their order automatically following the
order being placed. The email confirmation will include full breakdown of items
and costs involved in the order, the total cost, the delivery date, the
requested delivery deadline and location, for Orders to be Delivered.
Amendments to Order
Any changes to
an order must be notified to us as soon as possible. All efforts will made to
accommodate changes but we reserve the right to refuse changes requested within
24 hours of the Order time. All changes
must be submitted to the Catering team in writing.
Refunds
If the products
or service you receive are incorrect or do not meet the standards of 1876 Distinction
Catering at Johns Hopkins University, you may be entitled to a full replacement
of order, a refund or partial refund. you must contact your 1876 Distinction representative
within 3 working hours of delivery of goods with details of any perceived
deficiencies.
Nonrefundable
For reasons of
hygiene and public health, exchanges are not available for food items.
Lead time and Deliveries
We require a
working lead time of 14 calendar days for Online Orders. Additional delivery
costs may apply if your delivery address is outside of our normal delivery zone.
Product Descriptions
1876 Distinction
attempts to be as accurate as possible however we do not warrant that product
descriptions or other content is accurate, completely reliable, or error free.
From time to
time there may be information provided by 1876 Distinction that contains
typographical errors, inaccuracies or omissions that may relate to product
descriptions, pricing and availability.
We reserve the
right to correct any errors, inaccuracies or omissions and to change or update
information at any time without prior notice (Including after you have
submitted your order). We apologize for any inconvenience this may cause you.
Pricing and Sales Tax
Prices and
availability of items are subject to change without notice the prices
advertised on this site are for orders placed and exclude sales taxes and
delivery. Sales Tax will charged in accordance with the prevailing tax laws.
Cancellation Fee
Client understands that upon entering this
service contract, the Caterer is committing time and resources to this event
and thus cancellation would result in lost income and lost business
opportunities in an amount difficult to precisely calculate. Events or menu items cancelled or changed after receipt of a
signed confirmation will be subject to the following charges:
Cancellation or change with more than three
business days' notice will not incur any charge.
Cancellation or change within three business days
of event: thirty-three percent (33%) of total cost of cancelled or changed items
Cancellation or change within two business days of
event: fifty percent (50%) of total cost of cancelled or changed items
Cancellation or change after twelve (12) noon the
day prior to event: one hundred percent (100%) of total cost of orders
Events cancelled due to extreme inclement weather
resulting in an official University closing will not incur any fees. For events
cancelled due to inclement weather without an official University closing, the
customer will be responsible for any special ordered items & costs that
cannot be absorbed into normal production.
Copyrights
All content
includes on the Online Ordering site such as text, graphics logos button icons images
audio clips digital downloads and software is protected by copyright laws.
Leftovers
Due to health regulations, and for the safety of our guests, perishable
food not consumed may not be taken from catered events.
Raw or Under Cooked Meat: Consuming
raw or undercooked meats, poultry, seafood, shellfish, or eggs, may increase
your risk of foodborne illness, especially if you have certain medical
conditions.
License and Site Access
1876 Distinction
grants you a limited license to access this site. This license does not include
any resale or commercial use of this site or its contents, nor any collection
or use of any product listings descriptions or prices, nor any derivative use
of this site or its contents, nor any downloading or copying of account
information for the benefit of another merchant nor any use of data mining, robots
or similar data gathering and extraction tools.
This site may
not be reproduced, duplicated, copied, sold, resold or otherwise exploited for
any commercial gain.
Emailing 1876 Distinction
JHUCatering@jhu.edu
Calling 1876 Distinction
410.516.4500
Languages
This website is
available only in English.
Complaints
Complaints
should be sent in writing to JHUCatering@jhu.edu
or to our office:
JHU Catering:
1876 Distinction @ JHU
3339
N. Charles St.
Baltimore, MD
21218 – 3223
United States