Terms & Conditions
System Office - The Woodlands
General Guidelines for Ordering:
· 1:00 PM Daily Cut Off Time
· Please request catering items at least 72 hours in advance of the catered event day.
· Unless otherwise requested, please allow up to a 30-minute setup time prior to your catered event.
· Disposables (e.g. plates, utensils, etc. will be provided for all orders unless otherwise specified.)
Deliveries to SOTW will incur 15% of order total for delivery fee
For questions about orders or items on the menu please contact Chef Manager Violeta Rubio at the email address
Cancellations Guidelines:
· If a cancellation is necessary, we respectfully request that the cancellation is done during business hours Monday through Friday, 7:30 AM to 5:00 PM & no later than 48 hours prior to the catering order day requested.
· To cancel a catering order please contact Chef Edwin Quintero directly @ (786) 359-6844 cell #.
· Orders cancelled after the 48-hour cut-off day will incur a cancellation fee of 50% of the order total.
* Leftover food may not be removed at the conclusion of the event for food safety reasons.
University
Park Campus
General
Guidelines for Ordering:
· 1:00
PM Daily Cut Off Time
· Please
request catering items at least 72 hours in advance of the catered event day.
· Unless
otherwise requested, please allow up to a 30-minute setup time prior to your
catered event.
· Disposables
(e.g. plates, utensils, etc. will be provided for all orders unless otherwise
specified.)
· For
questions about orders or items on the menu please contact Chef Manager Jake
Gibson at the email address jake.gibson@compass.-usa.com
Cancellations
Guidelines:
· If
a cancellation is necessary, we respectfully request that the cancellation is
done during business hours Monday through Friday, 7:30 AM to 5:00 PM & no
later than 48 hours prior to the catering order day requested.
· To
cancel a catering order please contact Chef Jake Gibson directly @ (512)997-8286
#.
· Orders
cancelled after the 48-hour cut-off day will incur a cancellation fee of 50% of
the order total.
Leftover food may not be
removed at the conclusion of the event for food safety reasons.
North
Harris Campus
General
Guidelines for Ordering:
·
1:00
PM Daily Cut Off Time
· Please request catering items at least 72 hours in advance of the catered event day.
·
Unless
otherwise requested, please allow up to a 30-minute setup time prior to your
catered event.
·
Disposables
(e.g. plates, utensils, etc. will be provided for all orders unless otherwise
specified.)
·
For
questions about orders or items on the menu please contact Chef Manager Edwin
Quintero at the email address edwin.quinterocaro@compass-usa.com
Cancellations
Guidelines:
·
If
a cancellation is necessary, we respectfully request that the cancellation is
done during business hours Monday through Friday, 7:30 AM to 5:00 PM & no
later than 48 hours prior to the catering order day requested.
·
To
cancel a catering order please contact Chef Edwin Quintero directly @ (786) 359-6844
cell #.
·
Orders
cancelled after the 48-hour cut-off day will incur a cancellation fee of 50% of
the order total.
* Leftover food may not be removed at the conclusion of the event for food safety reasons.
Kingwood
Campus
General
Guidelines for Ordering:
·
1:00
PM Daily Cut Off Time
· Please request catering items at least 72 hours in advance of the catered event day.
·
Unless
otherwise requested, please allow up to a 30-minute setup time prior to your
catered event.
·
Disposables
(e.g. plates, utensils, etc. will be provided for all orders unless otherwise
specified.)
·
For
questions about orders or items on the menu please contact Chef Manager Ernesto
Arredondo at the email address ernesto.arrendondo@compass-usa.com
Cancellations
Guidelines:
·
If
a cancellation is necessary, we respectfully request that the cancellation is
done during business hours Monday through Friday, 7:30 AM to 5:00 PM & no
later than 48 hours prior to the catering order day requested.
·
To
cancel a catering order please contact Chef Ernesto Arredondo directly @ (281)706-2486
cell #.
·
Orders
cancelled after the 48-hour cut-off day will incur a cancellation fee of 50% of
the order total.
* Leftover food may not be removed at the conclusion of the event for food safety reasons.
CyFair
Campus
General
Guidelines for Ordering:
·
1:00
PM Daily Cut Off Time
· Please request catering items at least 72 hours in advance of the catered event day.
·
Unless
otherwise requested, please allow up to a 30-minute setup time prior to your
catered event.
·
Disposables
(e.g. plates, utensils, etc. will be provided for all orders unless otherwise
specified.)
·
For
questions about orders or items on the menu please contact Chef Manager Marvin
Guy at the email address MarvinGuy.Guy@compass-usa.com
Cancellations
Guidelines:
·
If
a cancellation is necessary, we respectfully request that the cancellation is
done during business hours Monday through Friday, 7:30 AM to 5:00 PM & no
later than 48 hours prior to the catering order day requested.
·
To
cancel a catering order please contact Chef Marvin Guy directly @ (346)
360-8869 cell #.
·
Orders
cancelled after the 48-hour cut-off day will incur a cancellation fee of 50% of
the order total.
* Leftover food may not be removed at the conclusion of the event for food safety reasons.
Montgomery
General Guidelines for Ordering:
· 1:00 PM Daily Cut Off Time
· Please request catering items at least 72 hours in advance of the catered event day.
· Unless otherwise requested, please allow up to a 30-minute setup time prior to your catered event.
· Disposables (e.g. plates, utensils, etc. will be provided for all orders unless otherwise specified.)
Deliveries to SOTW will incur 15% of order total for delivery fee
For questions about orders or items on the menu please contact Chef Manager Violeta Rubio at the email address
Cancellations Guidelines:
· If a cancellation is necessary, we respectfully request that the cancellation is done during business hours Monday through Friday, 7:30 AM to 5:00 PM & no later than 48 hours prior to the catering order day requested.
· To cancel a catering order please contact Chef Violeta Rubio directly @ (323) 672-0948 cell #.
· Orders cancelled after the 48-hour cut-off day will incur a cancellation fee of 50% of the order total.
* Leftover food may not be removed at the conclusion of the event for food safety reasons.
Houston North
General Guidelines for Ordering:
· 1:00 PM Daily Cut Off Time
· Please request catering items at least 72 hours in advance of the catered event day.
· Unless otherwise requested, please allow up to a 30-minute setup time prior to your catered event.
· Disposables (e.g. plates, utensils, etc. will be provided for all orders unless otherwise specified.)
Deliveries to Houston North will incur 15% of order total for delivery fee, Order minimum is $500.
For questions about orders or items on the menu please contact District Manager, Frank Calderon at the email address frank.calderon@compass-usa.com
Cancellations Guidelines:
· If a cancellation is necessary, we respectfully request that the cancellation is done during business hours Monday through Friday, 7:30 AM to 5:00 PM & no later than 48 hours prior to the catering order day requested.
· To cancel a catering order please contact Frank Calderon directly @ (832) 729-1632 cell #.
· Orders cancelled after the 48-hour cut-off day will incur a cancellation fee of 50% of the order total.
* Leftover food may not be removed at the conclusion of the event for food safety reasons.