Terms & Conditions
SERVICE & ADMIN FEES
Serviced food & beverage orders will be subject to a 15% service charge (broken up into “admin fee” & “service fee”) as well as an applicable sales tax of 5%. Delivery/drop-off orders will be subject to a 10% service fee (broken up into “admin fee” & “service fee”) as well as applicable sales tax of 5%. Our service &admin fees are designed to make sure we provide the best service for your event.
MINIMUMS
Each delivery order must reach a minimum of $100.00 total before tax to avoid a $30.00 delivery fee. Alternatively, clients may pick up their order from the Landing on the 1st floor of the Dining Centre at the University of Calgary. Pick-up orders are
exempt from admin fees & service charges.
LABOUR & CHINA SERVICE
Staffing is required for all events served on Chinaware. A minimum of 3 hours is charged for each attendant at $30.00 per hour. The amount of labor required will be assessed by the Catering Manager. As a standard, all delivery & drop-off events
are on compostable ware. If your event requires food to be passed or if it’s a serviced event, a supplementary labor fee of $30.00 per hour for a minimum of 3 hours will be charged, per attendant. The amount of labor required for passed services will be assessed by the Catering Manager. Labor for events starting after 10:00 p.m. & before 6:30 a.m. & events during statutory holidays will be charged $40.00 per hour, for a minimum of 3 hours.
TABLECLOTHS
All tables for plated meal serviced functions are dressed in standard house linen (white or black) & napkins (white or black, with red accents). Additional linens for cocktail tables & receptions may be subject to additional charges. As we move toward a more sustainable future, we are always looking for ways to lessen our impact on the environment. To help us achieve this goal, we are no longer providing complimentary linen with drop off deliveries or buffets to cut down on the amount of laundering necessary. If you require linen with your drop off delivery order, a fee of $5.00 per linen will be charged to your order.
BAR SERVICE
Our bar service has a minimum revenue requirement of $400.00 per bartender for the first three hours of service with a minimum of $100.00 per hour of service thereafter. Clients will be charged the difference if minimums are not met. One bartender per 100
guests is included for three hours of service when catering is ordered through Aramark Food Services. Additional bartenders are available at $35.00 per hour (minimum of three (3) hours). Aramark Food Services catering operates under the University of Calgary permanent Institutional Liquor License & is governed by the regulations & procedures established by the provincial Legislation (AGLC) & the University of Calgary. Arrangement for alcohol services is required a minimum of 5 business days prior to your event to ensure availability of product.
DIETARY RESTRICTIONS
Please be aware that we are not an allergen-free facility; cross-contamination may occur. Please let our Catering Team know of any allergies.
MENU PRICING
Quoted prices in our Catering Menu are subject to change without notice due to economic fluctuations in food costs. However, we will honor prices on all confirmed event orders.
LAST MINUTE CHANGES & REQUESTS
Should there be any last-minute changes in food & beverage or staffing requirements that are beyond the scope of the approved event invoice, Aramark Food Services cannot be held responsible for delays & inconveniences that may arise as a result. In
addition, we reserve the right to charge for additional services as per the Catering Manager’s discretion.
CANCELLATION POLICY
Final numbers, menu selections and any other details must be confirmed 3 business days (for drop off events) and 5 business days (for serviced events) prior to the event. Drop off events cancelled within 3 business days and serviced events cancelled within 5 business days will be subject to a charge of 100% of the total owing.