Terms & Conditions
DIETARY REQUIREMENTS
Please let us know of any special dietary requirements including
intolerances and allergies. Halal chicken and beef are available
for all dishes containing these ingredients.
PLEASE NOTE
Our Food Safety Policy guidelines recommend that food should
be consumed within two hours of delivery.
NOTICE PERIODS
We kindly request the following notice for hospitality orders:
Food – 4 working days (Mon-Fri)
Cold Beverages – 2 working days (Mon-Fri)
Hot Beverages – 1 working day (Mon-Fri)
Subject to the periods. (excludes Summer School, Fresher Week, Christmas etc.)
CANCELLATION PERIODS
We understand that last minute changes are sometimes
unavoidable, however please observe the below cancellation
periods and % of fee payable:
1 working day 24 hrs (Mon-Fri) : 100%
2 working days 48 hrs (Mon-Fri) : 50%
3 working days 72 hrs or more (Mon-Fri): 0%
SERVICE TIMES
Normal working hours for hospitality are between 08.00–17.00
Monday–Friday at all campuses and all prices quoted in the
brochure are to be per person unless otherwise stated.
ADDITIONAL CHARGES
If an event requires bespoke equipment, the cost may be passed
on to the department booking the event.
Large events (100 people or more) and all those falling outside
of normal working hours, will incur an additional labour charge.